Legal notice

This website is operated by Quercus Parquet.

For questions about orders, products, shipping, returns, refunds, product safety, privacy, or general customer support, you may contact us using the information below:

E-mail: info@quercusparquet.com

Phone: +39 327 187 2851

Business Address: Via Basilicata 23, 50053 Empoli (FI), Italy

Website: quercusparquet.com

Customer support is generally available Monday through Friday, from 9:00 a.m. to 5:00 p.m.(CET), excluding public holidays in Italy.

We aim to respond to customer inquiries within 1-3 business days.

For order-related inquiries, please include your order number, full name, delivery address, and a clear description of your request.